Shipping Policy

01Formats & Pricing

CelebrateAlly personalized books are available as printed hardcover books or digital PDFs.

Prices for other countries we ship to are shown in your local currency on the product page and at checkout before you pay.

02Where We Ship

We ship printed CelebrateAlly books to many countries worldwide.

We print locally in the United States, Canada, the United Kingdom, Australia, and India, which helps us keep delivery times shorter. Orders to these countries arrive in an average of 7–10 business days.

We also ship to many other countries. Standard shipping is included in the hardcover price for those orders too; what differs is the time in transit, and the estimated delivery date for your address is shown at checkout.

03Printing & Delivery

Every CelebrateAlly book is personalized and printed to order, so nothing is taken from a shelf and shipped immediately.

Printing typically takes approximately 4 business days. Once your book has shipped, standard delivery typically takes an additional 2–4 business days.

Orders to the United States, Canada, the United Kingdom, Australia, and India arrive in an average of 7–10 business days from the date the order is placed. This includes printing and standard delivery.

Delivery times are estimates and may occasionally vary due to production volumes, carrier delays, holidays, weather, destination, or other circumstances outside our control.

For other countries, delivery may take longer. The estimated delivery time for your address will be shown during checkout.

04Shipping Cost

Standard shipping is included in the price of every printed book.

There is no separate standard shipping charge added at checkout. The hardcover price shown on the product page is the total you pay for the book and its standard delivery, and that applies to every destination we ship to — not only the countries we print in.

If an expedited or non-standard shipping option is available for your address, any cost for it is shown at checkout before you place your order.

Depending on the destination, international orders may also be subject to import duties, taxes, or customs charges imposed by local authorities. Where applicable, these charges are the responsibility of the recipient.

05Tracking Your Order

Once your printed book ships, we will send you a tracking link by email.

You can also check the status of your order in your CelebrateAlly account.

Please note that tracking information may take a little time to update after your book has been handed to the carrier.

06Digital PDFs

Digital PDFs are delivered electronically and are available shortly after purchase. There is no printing or shipping wait for digital orders.

07Addresses & Delays

Please check your delivery address carefully before placing your order.

If you notice an incorrect address after ordering, email hello@celebrateally.com as soon as possible with your order number and the correct address. We will do our best to update it before your order is printed or shipped.

Once an order has entered production or shipping, we may not be able to change the delivery address. If a change is no longer possible, we will let you know what options are available.

If a parcel is returned to us as undeliverable because of an incorrect or incomplete address, we will contact you to arrange a reprint or a refund.

If Your Book Is Delayed

Most printed books arrive within the estimated delivery window, but occasional delays can happen.

If your book has not arrived within the estimated delivery window, contact us and we will check the shipment and help determine the next step.

If 30 days have passed since you placed your order and your book has still not arrived, we will reprint it free or refund you in full — your choice. See our Returns & Refunds policy.

If your book arrives damaged, defective, or incorrect, please see our Returns & Refunds policy for our replacement and refund options.

08Questions

Need help with an order? Email hello@celebrateally.com with your order number and we will be happy to help.

You can also visit our contact page for additional support information.