Contact Us

01Email Us

The fastest way to reach us is email: hello@celebrateally.com

We aim to respond to customer complaints and support requests within 1 business day.

02What to Include

Including these details in your first email usually saves a round trip and gets your problem solved the same day:

• the email address you used to order, so we can find your account;
• your order number, if you have one;
• the name of the book and who it was for; and
• a photo, if something arrived damaged or printed incorrectly.

03Order Questions

You can check the status of any order at any time in your account. We ship printed books worldwide; orders to the United States, Canada, the United Kingdom, and India typically arrive within approximately 7–10 business days, and checkout shows the estimate for any other address.

To cancel an order, or to report a damaged, defective, or incorrect book, email us and see our Returns & Refunds policy for what happens next.

04Press & Partnerships

For press, retail, bulk orders, or partnership enquiries, email hello@celebrateally.com and tell us a little about what you have in mind.

05Our Policies

Most questions are answered on one of these pages: Shipping, Returns & Refunds, Terms of Service, Privacy Policy, and our FAQ.